internetheaven - 5:46 pm on May 8, 2010 (gmt 0)
I was concerned when Monte sold Moniker to Oversee.
Aye, I saw the same downfall of customer service. I think they have a computer generating template responses for 90% of tickets. Then, if you complain, a real person will look at it.
I've only held out this long because, as someone else pointed out, there really aren't any good registrars anymore. Moniker was it ... plus, moving 1500+ domains is a pain in the arse ...