wheel - 9:48 pm on May 5, 2010 (gmt 0)
Yeah, Monte's still cool :).
I would point out three things when it comes to server downtime:
1) You really should know better. It's going to happen. Plan for it now. this is known technology people, there's little excuse for a 'real' website to be offline the better part of the day. For the folks complaining, have you thought about what happens if I walk into the datacenter, pull your server and walk away? How long are you down for? (me, probably about 5 hours, maybe a bit more or less).
2) most of us here aren't Amazon. Get over it, a domain reg company offline for a day is an annoyance, not a business proposition. Really, chill. It's not like WebmasterWorld was offline and we couldn't get online to find out what Google's doing - nothing as serious as that.
3) one data point does not a trend make. I've been using moniker for a long time as well (also based on recommendations) and I've never had a problem. The support has been exceptional - though to be honest I only ever use email support. And that's despite my only probably having <200 domains there. Not a player - but I get good service every time.