sparrow - 6:35 pm on May 9, 2002 (gmt 0)

I think "broadband" is getting a bad wrap because of some carriers. Let's take XO.

XO file chapter 11 earlier this month. We have a company in Miami that just last year switched to XO becuase the phone company went belly up.

What XO installed for them was a full T1 for both voice and data. (bad idea) Virutally gave them an IP connection for free (so they say) it really wasn't when you look at the invoice.

Anyway, if they experience problems with their phone system they lost there Internet connect. When they experience Internet problems, they lost their phone system.

XO's whole problem was that they were trying to deliver something to a customer that their vendors couldn't support, on top of under cutting rates so bad they didn't make any money.

Now we have to fix the problem one year later.