sparrow - 5:35 pm on May 9, 2002 (gmt 0)

I've heard people complain about this problem but I have never experienced this.

I run cable, and when excite went belly up, we were down probably no more than 10 hours, and that was primarily from 12:00am to 10:00 am. That is the only time we've ever been down in 3 years.

Maybe what needs to happen is the broadband company's need reduce the profit margins, drop their prices make it more paletable and then prehaps volume will make up the difference.

I'd never go back to a modem!