txbakers - 6:01 pm on Jul 21, 2011 (gmt 0)
That's where I have an advantage providing a software product rather than selling merchandise.
I deal with school systems, and I flat out tell them that they need to get off their a$$es and upgrade their browsers. Because if it doesn't work on my sites, it's not going to work on lots of sites either.
I've had plenty of people mad at me when we made the change, the hate mail was pretty funny, and I've probably lost a few customers, but I'm much happier without them. They were whiners to begin with and we've seen a marked increase in new accounts since the switch.