smallcompany - 5:22 am on Nov 6, 2010 (gmt 0)

sites are back online via rerouted traffic through another provider

I would expect this to happen automatically when "main wire" goes off. I believe it's called fail-over. Even if some action is needed for fail-over to kick in, which translates into time, my sites were down (or unreachable) from roughly 11:54 AM to 2:13 PM PST which I recognize as tooooooo loooooong.