incrediBILL - 2:50 am on Feb 23, 2010 (gmt 0) [edited by: incrediBILL at 3:02 am (utc) on Feb 23, 2010]
I pay extra for their nighly remote backup service.
Now you see how much that nightly backup service is actually worth during a mass outage.
Sure, they could fire up a new server and restore a backup, but there's probably thousands of dedicated servers waiting on the same restoration service and only so many people to partition and deploy the servers.
Hate to see people having these kinds of problems but it only takes getting massively burned once to come up with a better contingency plan and having all your eggs in a single host basket will never do anything but massively fail in the end.
[edited by: incrediBILL at 3:02 am (utc) on Feb 23, 2010]