trillianjedi - 10:03 pm on Feb 22, 2010 (gmt 0)

I bet they have completely lost my data.

That's impossible because of course you'll have off-site backups and local copies.

Herein lies a very important lesson. And it will happen again, too, just when you had started to forget about the pain of it all.

Been there. Done that. More than once.

I know how you feel - my thoughts are with you - hopefully will all come back shortly.