bill you raise excellent points.
What is really crappy though is that most of the people who have an account with Westhost have a backup plan with westhost.
I have backup files of all my sites locally so I can get any site back up all I need to do is wait for DNS to resolve.
What about for my IMAP email though? They claim to do an offsite backup? Why isn't that offsite backup online?
Is there anything I can do in the future to give me more control over my IMAP email so that if something like this happens that I am not missing 2 days worth of emails?