2_much - 7:48 pm on Jan 7, 2001 (gmt 0)
Hi Marn, we have the freeware version of HC on one of our sites and it really is a great little tool. My experience has been that people seldom use it to chat, but it provided me with good insights as to surfer behavior. I was able to detect certain patterns that I would've been able to discover from observing the logs. I don't know about the full version, but I would reccommend installing the free version and monitoring it once in a while.