lindajames - 12:40 pm on Jul 8, 2003 (gmt 0)

I've gone through that flow chart, and simply put If a customer is not from the EU they are not to be charged VAT, if they are from the EU, and are from U.K. they are charged 17.5%. However, if the customer is from another EU Member State and they are purchasing the service for non-business use then they are to be charged 17.5% UK VAT but if it is for business use then they are not to be charged VAT. Is this correct? so, whatever happens UK businesses have to charge a standard 17.5% to those who need to pay VAT is that correct?

Any comments would be appreciated

Cheers
Linda