gsx - 8:04 pm on Jul 17, 2003 (gmt 0)

Some of you have mentioned no pictures.

Questions about this:

Does this only apply to products you've not had before, such as clothes or flowers? If you were buying, say, a new windscreen wiper for your car or a set of batteries, would you expect a picture when you already know what it looks like? Or does it help the confidence of the shopper?