jamesa - 10:41 am on Jul 6, 2003 (gmt 0)

I guess ease of use is relative, Go60Guy :)

My story: The first time I shopped for RAM online all I found were sites that listed the specs and price, and in some cases pictures of the RAM chip itself. That would be fine except I didn't know the difference between a 168pin DIMM SDRAM ECC Non-partity CL=2 from a mousepad. All I wanted to know was what type of RAM worked with MY computer. I couldn't even find that (in that much detail) on the computer manufacturers site.

The site I purchased from did exactly that: right on the homepage was a dropdown menu where you could choose your computer manufacturer, which led to the model, then submodel. Then it not only displayed only choices appropriate to my computer, but linked to explanations of the various RAM features as well. I loved it because I was able to make an intelligent purchase decision. Prices were about $5 higher than the competitors which was not a make-or-break factor for me. They did two-day delivery so I was happy. Been shopping with them ever since.

This is a classic example of a website that went beyond just throwing their catalog online by actually giving me the same benefit I would of had talking to a knowledgeable salesperson.