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gsx - 3:14 pm on Jan 21, 2003 (gmt 0)
1) You need a contract with a courier that does not allow re-routes once despatch is made.
No one is bothered - except for yourself. Read these forums and you'll see many people (including me) are in the same/similar boat.
2) Be very, very wary of anything on yahoo.com email addresses
3) Check IP addresses of orders to check what country they placed the order from. If this does not match with the delivery country, there is usually a problem.
4) If the credit card holder has not charged-back the fee, refund it. When the card-holder complains, you tell your processing company it was an error and has been refunded. They cannot process the chargeback and you do not get the admin charges. This works for most card processor companies.