brendan - 10:18 pm on Jan 17, 2003 (gmt 0)

AMEX treat the consumers very well at the expense of the merchants that is why their card holders think they are gods gift and tend to have huge egos.

We have never accepted them because the merchant rates are totally ridiculous. I don't see why I should pay money to people who want to buy our services in cashback and extra benefits.

1.5% from MC and VISA is already still extortionate I think but they are more like 3.5-4% from what I remember and all that moeny goes to massage the egos of their cardholders who normally have a MC or Visa anyway.

Everytime we get someone saying I presume you take Amex I reply saying I presume you have more than one credit card? They seem to think that having an AMEX card gives them the right to use it anywhere. AFAIAK if AMEX don't start treating their merchants better they can sing for our business and AMEX cardholders can open their bloody wallet again and pull out their VISA gold card instead.

2p from me :)