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---- Handling dishonest customers who claim item is missing from order


grandmf - 10:30 pm on Jan 9, 2006 (gmt 0)


One of our drop shippers/suppliers takes pictures of the box being packed, fully packed, then sealed and then video of the whole process. We had one case of a lady claiming she didnt get everything in her package, we talked to our supplier and they sent us a bunch of pictures and a video of it being packed and sealed. We then sent all this to the customer and she never responded. This may be pretty expensive if you do the video part, but a cheap digital camera could work. This may be more time consuming than what your looking for though.


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