MarkOly - 2:11 pm on Sep 24, 2013 (gmt 0)
I don't know, maybe there's just a lot of dishonest people out there.
Yeah, there are. At the same time, it's surprising how many honest people there are - and that it's even possible to use the honor system where every pkg doesn't require a signature.
Of course, there could be a legit time when they still screwed it up and delivered it to the wrong place. But I've found that to be very rare.
Yeah, same here. If I had to put a number on it, I would say about 1/4 are actually lost, where 3/4 are gaming the system. That's what makes it so frustrating when these things happen. Because you know, there's a 3 out of 4 chance the person you're talking to on the phone is ripping you off. And there's nothing you can do about it but send a free replacement with Signature Confirmation, which they will have to pick up at the post office because that's the way that always works out. Of course the numbers change around Christmas. Last year was really bad. I would say 4/5 lost order claims were actually legitimately lost - just by the sheer volume. I'm sure people didn't suddenly become more dishonest because it's December.
My claim was denied!
I just received the letter in the mail today. I just appealed online.
The tracking shows it was delivered but the customer claims non-receipt.
Oh well. That's what I figured. That's why I didn't even raise an eyebrow when I saw the new insurance option. My claims would be 99.999% of the kind mentioned above. In fact, I don't know if I've ever had a package that simply disappeared in transit. So maybe that number should be 100%. Sorry to be morbid, but you would think after all this time, I would have fell to some sort of accident, a plane crash, where all my packages were onboard. That shows how reliable air travel is. It's mind-boggling if you really think about it.