I don't think that any service is going to pay on something that shows as delivered, are they? Unless there's evidence that they took it to the wrong place. It's mainly for stuff that's lost. Of course, there could be a legit time when they still screwed it up and delivered it to the wrong place. But I've found that to be very rare. That rate would obviously go up if you're sending out tons of stuff. I don't know, maybe there's just a lot of dishonest people out there.