dpd1 - 8:27 am on Jul 31, 2013 (gmt 0)
Probably the biggest problem is that most of the people who have time to do reviews, are often going to be a lot more fussy, simply because they have nothing else going on. By far my biggest PITA customers are retired people. Never fails... They are always the ones that freak out over the most trivial stuff. Meanwhile, most other people are too busy working and raising their kids to over analyze everything. I try to do reviews when something is good, but I just don't have the time to do many.
I was looking at Yelp ISP reviews the other day... Wow, good luck with that one. Either ISPs are the worst businesses in the world, or people are really hard to please. To look at those reviews, it would appear that all ISPs are completely worthless.