dpd1 - 3:38 am on Jul 16, 2013 (gmt 0)
Not a big surprise I guess. There has always been a culture of people out there, who seem to derive pleasure from trying to do harm to a business. Who knows why. They're having a bad day? It makes them feel powerful? Political nuts trying to make a statement (ie: The Made in US one)?
I guess what it comes down to is, how much weight do others assign to those negatives? It would be nice if somebody did a study on that. I personally fear that percentage-wise, more weight is placed on negatives than positives. I have numerous times seen people post on forums, asking if an ebay seller should be trusted, because they have a negative. Never mind that they have 1000 positives. That doesn't seem to factor into some people's thought process.
I recently was on a forum where a guy for over a week, has been whining about how so and so dealer, wanted too much for shipping on an item. When numerous people told him to just email them and ask if the shipping amount is a mistake, he ignores it and just continues his rant about how terrible they are for trying to charge that much. Bottom line, some people just enjoy complaining.