Louise1 - 10:53 pm on Jul 11, 2013 (gmt 0)
i contacted office of fair trading(uk) regarding the return of "faulty goods" that are found not to be faulty.
they say i can refuse to accept the buyer's claim, if that is so, by proving they are not faulty, that is by providing an inspection report to that effect.
ideally i would like a 3rd party involved but don't know who could do this as they are mattel action figures & obviously mic
the buyer is asking for a full refund including return postage @ £25 (used the most expensive courier to return yet was only charged £4 originally)
will most lightly do a charge back & take me to the small claims court for the £25.