dpd1 - 7:26 am on Jun 8, 2013 (gmt 0)
I've found that most people are OK with PP, but the people that hate them, really hate them. To the point of being hysterical about it. But I've found that a lot of that hate stems from nothing more than urban myth in most cases. They're easy to attack, because they are so well known. The average person on the net knows exactly who PP is and has most likely heard horror stories, whether real or fiction. But some random authorizing company... Most average people will not even know who they are, or even really see them... since they mainly work behind the scene.
One of the potential issues with PP, is that there's still people who think you have to be a member. This has not been the case for a very long time, but the myth lives on. Plaster it all over your site that they can use a card just like any other site. And if you send a request to somebody, include in the communication that they can pay using PP or a card.
Taking little steps like that can make a big difference with any of the potential PP haters. Every once in a great while you will still get a die hard hater, but you have to weigh the cost of having a whole other system, just to make those minority happy. Probably not worth it when doing low volume. You would lose less money just letting those people go.
That said, PP is certainly not perfect. You will have issues now and again, but you will with most others as well. It's kind of like... Go find a bank that you won't have issues with once in a while, in this day and age... Good luck.