Awarn - 6:31 pm on May 8, 2013 (gmt 0)
If you look at it CCH is one 2 providers listed. CCH is all about money. Customer service is poor and fees just climb. A few years back there were many tax software packages but CCH was one of the ones that came in and bought up a bunch of the competition. Fees increase all the time and you are bombarded with emails trying to sell other features. Yet if you try to contact customers service you get an automated response saying to look up on the web or you can get an email response within 48 hours. Problem is the response is more like 10 days. The whole customer service is staffed by temps who are nice but not overly knowledgeable. Don't buy this smoke screen. If the states need money so bad all they need to do is eliminate Medicaid to people who put money into a trust so they don't have to pay nursing home costs. That right there is the single larger expense for Medicaid.