MarkOly - 3:44 am on Mar 22, 2013 (gmt 0)

I think the way Marko described would work in absence of full-fledged order management software but I think it'd be a lot of work without a full time accountant (in QB I think a lot of people sales in daily batches so you'd have to narrow it down to the per-order level to really get it to work well).

Yeah, I was thinking that too when I got to the end of what I was typing. That's what made me start to think that Classes would be alot easier if returns are processed manually - it's just one field that has to be selected. Any order managament or accounting software should have some version of Classes - just something you can flag, to report on later. If the order management software lets you batch returns with regular orders, then like you mentioned, you're covered by that reporting automatically.

Then if you wanted to see returns as a separate line item on your Income Statement, you would just print that report once a month or quarter to give to the person who does your bookkeeping.