htmlbasictutor - 11:26 pm on Mar 17, 2013 (gmt 0)
No I didn't. I just remembered which supplier messed up frequently.
One manufacturing place I worked we did mark the replacement paperwork appropriately so the shop and accounting new what to do with the order and that it was rush/no charge.
You didn't say how big of an operation you are.
If this is a big issue, then yes I would keep track of it before it ruins your business.