Hey man, this is coming from a guy that supervises at the nearest main sorting facility himself, when I talked to him... Quote: "They're supposed to take the longer stuff around, that's why we add on the dimension balloon fee... but lots of times guys don't, and they throw it on the conveyor".
I didn't just make that up. I don't care who they are or what they get paid. I don't get paid nearly as much as I'd like, but I still do my job right. When the dimensional fee is added on, I and the customer are paying considerably more for them to NOT destroy it. The conveyor systems are designed to accept a certain max dimension. Obviously if you put something twice the width of the conveyor on there, you don't have to be a genius to know what's going to happen when it hits the first drop angle turn. Obviously they aren't going to hand walk just one item at a time. I assume they use carts or something.
If you've seen any of my other posts, you know that I've actually defended the service many times. But I think it's a bit of a coincidence that my damage rate quadruples right after they announce tons of people will get less overtime. That's not my fault.
Yeah, we tried the tubes. It's very expensive and they still manage to crush them, in any service I tried.