jwolthuis - 6:00 pm on Apr 9, 2013 (gmt 0)
Is this advice specific to brick and mortars?
Your bank won't know anything about eCom, but they can set you up with a merchant account, which you can then use via a gateway like Authorize.net.
You need to tell them that you'll be doing MOTO (mail order, telephone order) transactions so that they can quote you the correct fee structure.
The only thing I never liked about my banks merchant account was the never-ending interchange rates (fees). They'd charge one thing for a credit card, something else for a Mileage Card, and a third fee for a GM Purchasing card. It's impossible to predict what your monthly statement will look like.