HRoth - 8:18 pm on Feb 14, 2013 (gmt 0)
I've also had the broken item thing with an ebay seller. It was four cups and saucers. One cup came broken. From the way it was packed, I suspected it was broken when they put it in the box. Whatever. I asked for a credit on the broken cup of $4.50 and sent them a photo of the cup. They also said they could not see the photo and they wanted me to return ALL the cups and saucers and they would credit me back. I said no and sent the photo again. Then they wanted me to return the cup at my own expense and they would credit me the $4.50. I said no; if they wanted the cup back, they would have to pay the shipping. They wouldn't. By accident they credited me back the whole purchase price, and I returned the payment minus the $4.50 for the cup. They filed a complaint with ebay! So I gave them a crappy seller rating (and then I see folks on here complaining waaah someone gave me a crappy rating on ebay waaaah I wonder why). Then they got a supervisor at ebay to ask me to change my rating because the seller had "tried" to help me. I said no. I would like to say this is a unique experience for me on ebay, but it isn't. I have gotten sellers who refused to combine shipping and they have lost a repeat customer because of it. It's not business-like to make money off shipping, IMO. Then there are the sellers who use USPS priority mail boxes turned inside out to ship their products or pack them. Lame. Just lame.