Rugles - 7:31 pm on Jan 24, 2013 (gmt 0)
Hang on, he was going to sue you for a party gift? Wow.
I figured his living was depending on the product arriving on time and that is why he was angry.
The jerk should just go buy a bottle of wine and while he is at it ... get a life.
Ban his IP address from your site if that is possible. You don't want any part of this guys business in the future. Let him be somebody else's problem.