wheel - 11:38 pm on Jan 16, 2013 (gmt 0)
>>.As for the supply chain issue mentioned early, I wish I could truly tell this manufacturer how I feel, they have messed up this order twice, but unfortunately, for this product they are the only maker and they know it. I need them, more than they need me.
No, sorry. You messed it up not the manufacturer. You sold it when you didn't have inventory. Which is why you should own the problem and consider how to prevent it in the future. Anything else is an excuse. I love it when my competitors do this!
But to your concerns, the problem is no longer the customer. The problem is your inability to ignore the customer. Because that's what you need to do. He's not going to sue you,he's just being an idiot.
Hey, I had a lawyer send me a C&D letter last month too - and followed it up with a phone call to me threatening to sue me. I had a good laugh at his expense. Maybe you'll find the tale enlightening. There's a forum I haven't been a part of in like 6-8 years. Somehow this guy decides 'I own it'. He doesn't even do a whois lookup, I still don't know how he figured that I owned it. So he calls all sickly sweet, telling me how professional I am and how I'm going to help him out. OooooK. Then I ask him exactly what he's talking about. He says (C) information has been posted on this forum, so I ask him what. He proceed to tell me that 'an event happened in Tennessee in December (I think) and photos were taken, and that photos were posted on the forum, those photos contained copyritten information'. I'm thinking, hey some idiot took a pic ofsomeone's banner sign at a conference or something and was posting pic of a nike sign or something. Nope, that wasn't it at all.
Turns out the lawyers daughter was at a drunken college party. At the party they had a photo booth that posted pics right to Facebook. Somehow amongst the frenzy of college boys and alcohol, pictures were taken of his daughter being a, ahem, willing participant. Pics on to facebook, then around the web they went.
So his daughter's publicly servicing guys, and he translates that into copyright infringement and threatens to sue someone who's not even associated with the site. And when I called the real forum owner, he checked, and they were only talking about the incident - no pics were posted.
So thats what many lawyer's threats to sue are worth. Not much. Doesn't cost them anything to bluster - as long as you're confident they're blustering. And in this case, they're clearly spewing nonsense.
if you still can't get over it, email him and tell him all further communications are to be by registered mail. Then ignore his registered mail :).