ssgumby - 5:01 pm on Jan 16, 2013 (gmt 0)
im not a lawyer, but I did sleep at a holiday inn last night. I think he has no ground to stand on, create a filter for his email and file it directly in junk mail. As long as you refunded, thats the end of it.
We've had some crack pots as well. One lady had her credit card declined. We obviously could not ship. She insisted it went through and we had to ship it to her. She started emailing literally every 30 minutes, so I created a rule to permanently delete and that was that.
Some customers you have to just "be done with" or they will drive you nuts!