---- Mis-shipment - Customer not shipping item back
incrediBILL - 10:35 pm on Oct 25, 2012 (gmt 0)
You are so wrong it hurts. Bottom line - you should stick to your line of business - what ever it is you are doing and under no circumstances ever do ecommerce.
I've been doing ecommerce before you ever had the software or payment gateways to do ecommerce in the first place because I actually *WROTE* some of them in the early '90s. My company wouldn't have shipped the wrong thing in the first place because we had someone cross check all orders before they shipped in the first place, but thanks for playing.
Like I said, we just received a package for something ordered 2 months ago. If they just come to pick it up, fine, otherwise they can pound sand assuming they ever figure it out. Yes, I had a contract with the company for the CORRECT order and I have documents to prove that but anything they do outside of that contract is NOT MY PROBLEM. Just ask the FTC, it's pretty plainly stated on their site so if I'm wrong, they're wrong, and they're the government.
FWIW, State law doesn't supersede interstate commerce Federal law.