incrediBILL - 3:30 am on Oct 21, 2012 (gmt 0)

I would send Fedex out to pick it up not just mail him a label, have someone physically show up.

You can try that but from what I understand once a package is delivered the company that delivered it has no authority to retrieve that package, it's a done deal. I think most people file an insurance claim assuming the package was insured.