jwolthuis - 3:26 pm on Oct 13, 2012 (gmt 0)
Who told you this
Two sources: Our own research of items in our genre, and our UK customers.
We are even competitive with items we import from the UK. Nothing more ironic than an order from a UK customer for a UK-made product.
Hopefully this will take care of situations like this
The packaging situation you quote is understandable. But not everything arrives in blister packaging, and the UK law appears to allow the customer to toss *every* original box, carton, and molded foam without penalty.
As a UK shopper, I'd love this law. Buy whatever widget you want, toss the box in the trash, play with the widget for a few weeks, then wrap it in bubble wrap, and send it back for a full refund. And get my original shipping refunded too... wow.
As a US eTailer, we thank the Parliament for passing pro-US laws like this one.