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---- Customer claims package missing an item
dpd1 - 6:41 pm on Apr 16, 2012 (gmt 0)Thread source:: http://www.webmasterworld.com/ecommerce/4441563.htm
You could politely tell them that you checked the weight and see what they say. But you know what the answer will be... "Well, it wasn't in there when WE got it".
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