>So where is the money going?
In part, the pension fund.
Additionally, as i understand it, they were delivering almost 100 Million items a day, and that has now tailed off significantly. I couldn't find any stats to back that up other than a percentage decline in volumes of over 6% in the last year.
According to our postman, he's delivering more packages than previous years, so ecommerce must be taking up the slack.