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---- Fear - A Primary Reason For The Decline In Sales


frontpage - 12:59 pm on Oct 29, 2005 (gmt 0)


Personally, I use the web to locate supplies, gifts, and items.

I rarely use a websites shopping cart unless it is a known, reputable business. I usually look up the 800 number and order it using the information from the website.

I also use only one credit card for internet purchases that has a capped credit limit to prevent fraud.

I have learned that there are many unscrupulous websites that will take your money and not deliver.

Calling the online store helps me verify that the item is in stock and that if there is a problem with the order, I can actually talk to someone about it.

Example - <The old 'its on back order' routine when the website says the item is in stock and we charged your credit card anyway.>

Many online stores do not have email's nor contact information easily viewable. That is the first red flag I look for.


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