jecasc - 10:08 pm on Dec 19, 2011 (gmt 0) [edited by: jecasc at 10:13 pm (utc) on Dec 19, 2011]
I am so swamped in all those last minute orders this year I can hardly find time for anything else.
That's why I am doing most of my christmas shopping today online. I hope it will arrive in time. (Actually I am not kidding here.)
I do everything to guarantee delivery in time for my customers. In fact I have been upgrading several orders to express shipping only to guarantee delivery in time. If I have a 500 EUR order to Italy that is supposed to arrive before christmas I can:
- tell the customer it probably won't arrive in time, meaning he cancels the order
- take my chances with normal priority shipping and risk the order arrives late and he'll send it back.
- invest 50 EUR in express delivery, earn less but at least some money and have a happy customer.
[edited by: jecasc at 10:13 pm (utc) on Dec 19, 2011]