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---- Minimize Customer Service Support Emails?


jwolthuis - 7:40 pm on Nov 29, 2011 (gmt 0)


I agree with the OP, and cringe when I see a full Inbox.

I always laugh at the rediculous emails similar to this: "I'm looking at your Widget, and was wondering if it would work in the spaceship I'm building. Do you have any experience using this to build spaceships?"

Or: "I want to order 3 of your heavy-widgets, but does it really cost more to ship three than to ship one?"

Or, from a work email address, but the order was placed from home: "Did my order ship? Signed, Bob"


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