HRoth - 3:17 pm on Nov 26, 2011 (gmt 0)

Maybe it would help if you can talk to a supervisor at Paypal. I had the experience recently of after 12 years of taking Paypal, they decided that what I was selling was dicey and that they would no longer allow me to use their service, nor would they do so in the future, ever, period, go and drop dead now. From what few clues I got, I thought they misunderstood what I was selling, that they were seeing their own expectations instead of what was actually there. I sent extremely detailed emails explaining what I thought the misunderstanding arose from. I made no accusations and didn't take a snotty tone. I asked to speak to a supervisor by phone. I finally did. She immediately started in with the Paypal party line on the issue. I interrupted and began giving her my evidence that they were mistaken. It was difficult to penetrate the Paypal-think, but eventually she decided to do a hand review of my site. This was done and they apologized that they had made an error(!) and I was reinstated. They also said that they made a note in my file about the issue so it would not come up again. This whole thing took about ten days. So perhaps something like that is possible for you.