lucy24 - 10:40 pm on Dec 4, 2011 (gmt 0)
Follow-up: Either some of youse guys are holding out on us, or this forum isn't completely representative, because you've barely touched on the worst scenario of all: The one where you have to click Buy or Order to find out how much the thing itself costs. I was reminded of it yesterday while looking at prices for a very well-known software package. The only visible price was the one for an upgrade for existing owners, and not one word about system requirements. (Conclusion: Users of one platform must be exceptionally flaky and irresponsible, because 100% of them leave the site at this point.)
It's become endemic in some areas. Try finding the prices of anything in the realm of "connectivity" (ISP, cable TV, telephone service and so on). Since shipping as such isn't an issue-- though time and cost of installation might be-- they're reduced to withholding the product/service price. If the customer has just moved to a new town and therefore has to buy something, this means that all business relationships will begin with an unhappy customer.