dpd1 - 8:01 pm on Nov 2, 2011 (gmt 0)
I think the most successful businesses in general, typically have one good mind working behind them. I think the bigger a company gets, the harder it is to control the details. And it's all about the details. Bottom line... It is virtually impossible to get a regular employee to care as much as someone who has a vested interest in the business. Then within those people, you can narrow the field further to how many of THOSE people, have enough attention to detail, to know what to do. But in a very large company, it is way too easy to have all kinds of stuff slip through the cracks, because it's very hard for anybody to take responsibility. Most employees either don't care... or if they do care, they get ignored.
Then on the other hand, it can sometimes be very hard to do everything you should, so I try to cut some people a break. I for one know that I am breaking some big-time golden rules as far as sites go. But I am small, and there's only so much I can do. I do the best I can. Sometimes I sit and wonder how much biz is slipping through the cracks. But I would make myself crazy trying any harder than I do. Sometimes you just have to live with imperfections. And I would imagine that... if you're running a biz that's bringing in hundreds of thousands a month... It's probably pretty hard to imagine that you might be seriously screwing something up.