- - WebmasterWorld
- -- Ecommerce
- ---- Contacting customers with failed orders, abandoned or declined orders
mchowdhary - 11:39 am on Nov 1, 2011 (gmt 0)
You can send an automated Order failed email. Even Amazon does it and it's fine. I agree, do not harass the customer.
Thread source: http://www.webmasterworld.com/ecommerce/4378569.htm
Brought to you by WebmasterWorld: http://www.webmasterworld.com