i appreciate the feedback, i agree totally that customer service is key and it sounds like if i ever need books, your the person I'm going to.
You're correct in the aspect that I'm drop shipping and I've contemplated the inventory issues that you speak of. I don't believe that inventory is going to be a big issue with me though, and when it comes to start up cash, I've put bugs into a couple people ears about investment opportunities if it comes down to it.
The drop shipper I've hooked up with states that a typical delivery is two days, but i added a couple days for worse case scenario. I know i cant rely on the drop shipper to hit the delivery date every time, it's unrealistic.
What i plan to sell doesn't have the next-day necessity like a book or video game release, but i also understand from experience that when i purchase something online i get excited about it and want it now..
I do have personal credit and start up money that should cover what i need to do, i just wanted to pick your brains about it because you guys have the experience and from what i've read in prior threads it takes time to have any type of consistency in people placing orders.
The irony in this post is the "what-if" it happens to be an overnight success.
From here, i'll need to go back through different scenarios of the products i sell and the process i need to take to get that package to them as soon as i can without hindering the credibility of customer service.
thanks again now that i'm done rambling haha.. if anybody has any other experience stories of delivery times, i would enjoy to read the issues they've faced and how they've overcome them.