jwolthuis - 3:11 pm on Sep 13, 2011 (gmt 0)
Its funny how there's always some kind of error made by a "customer's" financial institution AND during investigation after some kind of fraud/unauthorized access/card use when the "customer" has just done some shopping online.
I don't see the irony.
(a) Customer shops online, using his debit card.
(b) The next day or two, the customer loses his debit card, and calls the bank.
(c) Bank can't tell legit activity from illegit, so reverses all pending transactions, including the OP's transaction.
Seems logical to me...