rocknbil - 5:08 pm on Sep 8, 2011 (gmt 0)
I'll relate a story . . . 100% true . . . which is a testament to the lie that is "UPS tracking." I still have a copy of the tracking file somewhere as evidence.
I order some things off eBay from Texas (I was in Oregon at the time.) Many of you will recall the largest fire in Colorado history a while back. I get a call from the seller: UPS called them and said the shipment was lost in the fire at one of the warehouses.
Straight to the UPS tracking I go. I see tracking from Texas, to Colorado, but wait - it shows the package going to Utah, and last check was in Portland - it made it through!
I called UPS. The operator, bottom line, said (exact words) "Those are not physical scans, those are logical scans." The package indeed went MIA in Colorado.
UPS has done a lot of back pedaling over this issue, I wouldn't believe it if I hadn't seen it. If anyone is to blame for shipping hinkiness, it would be UPS.