wheel - 4:05 pm on Jun 29, 2011 (gmt 0)
Good point. I really only work via phone or email. And it's mostly by phone.
Added bonus, my wife acts as receptionist so she fields much of the customer service and non-relevant inquiries. So I mostly only have to deal on the phone with actual clients or potential purchasers.
I also try to stay on top of my email. If I get an email and it's not responded to, it stays in my inbox. And I try and keep my inbox empty. I've got 3 domain registrations in there right now that I'm working on, and a favor for a competitor that's been there for a couple of months. The last one is low priority, but it'll look at it until its done.