HRoth - 8:38 pm on May 27, 2011 (gmt 0)
dpd1, I have had similar responses from some clerks a few times. One lady was so obnoxious about it, dragging her heels and rolling her eyes and sighing, that I greeted her as "Little Miss Sunshine." Normally, I would never do such a thing, but I hated that woman. Also, other customers would complain about me. One guy even followed me out into the parking lot to curse me out for making him wait.
One day they stopped doing my packages to take a some spoiled little yuppie who "just had to check his PO box" and then it turned out he wanted a money order too. This made me so mad I thought I would have a heart attack. I said to the clerk, "Tell you what. I will come back when you are ready to help someone who is bringing you a lot of business." They apologized later. Too late. I thought, what do I need this for? Instead of helping me, these people are standing in the way of me conducting my business in an efficient manner. And it's not in their best interest either. Ignorant.
After that, I began looking around for online solutions. I started with the post office online thing, which was terrible and so clearly the result of graft. Then I went with stamps.com. Meanwhile, they actually put out a directive that no one would be taken ahead of anyone else, no matter how many packages they had. At that point, I no longer cared because I was doing everything online.
I found that most clerks did not have extensive knowledge of the pricing system, but then, they mostly had no need to. I had to "educate" them all the time.