jsinger - 1:58 pm on May 12, 2011 (gmt 0)
"Compared to UPS, I avoid the daily-pickup fee, no fuel surcharges, and no magical "weight adjustments" appearing on my bill."
I hear our shipping person complaining about UPS address corrections too, as when a customer doesn't give an apartment/suite number and UPS thinks it requires one.
I own stock in Bank of America (lucky me!) too and UPS could give those greedy bast**ds lessons in nickel and diming.
It's hard to pass all those UPS charges onto customers. Many of our competitors don't seem to understand the full cost of UPS shipping and have rates that are way too low.
Over the last few years, shipping has gone from being a profit center to being a financial money pit.