Realbrisk - 4:56 pm on Apr 12, 2011 (gmt 0)

If done by bots, wouldn't a captcha solve that?

would you mess with it when you shop online

Are you really sure all the orders are fraud? Maybe there is something wrong with your fraud management and you flag to many orders?

yes we verify them

no way in the world this is bots impossible for a bot to select several different products enter them into a cart fill the required data card number exp date different shipping address, select a shipping method, and checkout.

we still have (for short time) a dumb Cgi shopping cart
and we require initials and almost always get filled with some random number, my guess its the cvv

How we spot them

The name looks generic something like daniel greats
The email address would be Mrbrown@expl.com when the persons name is daniel greats
Capitalization is not consistent like first name lower case last name uppercase
Phone number area code doesn't match
plus our site navigation is alphabetical and always it will be the first few of each letter

We check them by
Using our analytics we can see first time the computer visited was from Gahana , User language, referrer url, browsing habits
Doing reverse lookups on white pages
Verifying with billing address at phone number listed in whitepages
Bank verification (never to helpful)
The bombardment of orders

Somehow after a while you get the vibes