---- I'm Seeing Fraudulent Orders Going Through The Roof
Realbrisk - 4:56 pm on Apr 12, 2011 (gmt 0)
If done by bots, wouldn't a captcha solve that?
would you mess with it when you shop online
Are you really sure all the orders are fraud? Maybe there is something wrong with your fraud management and you flag to many orders?
yes we verify them
no way in the world this is bots impossible for a bot to select several different products enter them into a cart fill the required data card number exp date different shipping address, select a shipping method, and checkout.
we still have (for short time) a dumb Cgi shopping cart and we require initials and almost always get filled with some random number, my guess its the cvv
How we spot them
The name looks generic something like daniel greats The email address would be Mrbrown@expl.com when the persons name is daniel greats Capitalization is not consistent like first name lower case last name uppercase Phone number area code doesn't match plus our site navigation is alphabetical and always it will be the first few of each letter
We check them by Using our analytics we can see first time the computer visited was from Gahana , User language, referrer url, browsing habits Doing reverse lookups on white pages Verifying with billing address at phone number listed in whitepages Bank verification (never to helpful) The bombardment of orders